Refund and Returns Policy

RETURN & REFUND POLICY: At BossBaby, we offer a simple and hassle-free return & exchange policy. If you receive a damaged or incorrect product, please report it to us immediately via Facebook Messenger, WhatsApp, or email at bossbaby.essential@gmail.com, with clear evidence of the issue.
you may request a return or exchange within while it is in front of the delivery man to see if there is any damage/wrong product. If there is, you must immediately confirm and contact our customer care with provided the item is unused, with tags, and in its original packaging. No refund is available.
To request a return or refund, contact us at Facebook Messenger, WhatsApp(01927-982250) or email at bossbaby.essential@gmail.com . Once verified, we’ll provide return instructions. Unapproved returns will not be accepted.

We do not resell returned items that are used, damaged, or defective — these are responsibly disposed of to maintain safety standards.

For any questions, feel free to contact us anytime at Facebook Messenger, WhatsApp(01927-982250) or email at bossbaby.essential@gmail.com. Thank you for choosing BossBaby!